Security and Permissions

Services Related to Security, ctcLink and NetID Account Permissions, Network Drive Access, Remote Desktop

Services (11)

ctcLink - Additional Permissions Request

Supervisors can use this service to request special permissions within ctcLink for their employees

General IT Security Support

Service request for general security requests

Access Another User's Email/Files

Service request to ask permissions to access emails or files from another WWCC user

Access to Remote Work Resources

Staff who need to work remote may request access to VPN/Remote Desktop or other resources

Mac OS Support

Mac OS support or needing temporary admin credentials on your Mac device

Mimecast Support

Service request regarding mimecast issues can be requested through this form

Network Drive Permissions

Request form to seek permissions to access department drives or files folder/files within those network drives

Report Phishing Email

Information on how to report potential phishing emails

Security Camera Support

Report issues with security feeds or access to security feeds

Two-Factor Authentication Support

Any 2-factor authentications issues or access to a USB security keys can be requested here

Zscaler Support

ZScaler is an zero trust network security product that WWCC is utilizing to better protect against the ever evolving cybersecurity landscape