Popular Services
Issues related to workstations and peripheral devices can be reported here
Heating/Cooling, Plumbing, Lighting, and other requests
Use this form to let the Marketing & Communications department know about something that needs to be updated on the website.
General software questions or software support for software not listed under this category
Service requests for Zoom phones or headset requests for Zoom phones
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Requests for password resets and other general issues if you are not a WWCC employee or student
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
Service for hardware issues in the classroom or general classroom support
Supervisors can use this service to request special permissions within ctcLink for their employees
Assistance troubleshooting general issues related to Microsoft Office apps
Used to request new IT equipment such as desktops, laptops and monitors
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Requests for a new Microsoft Teams or edits to a current Team can be made here.
General questions or issues related to Zoom app
Staff who need to work remote may request access to VPN/Remote Desktop or other resources
Support or issues with technology in conference rooms
Service used to request assistance if there are network connectivity issues
Request form to seek permissions to access department drives or files folder/files within those network drives
Service used to request office PC set up for a new employee or needing to move office spaces