Popular Services
Issues related to workstations and peripheral devices can be reported here
Heating/Cooling, Plumbing, Lighting, and other requests
General software questions or software support for software not listed under this category
Use this form to let the Marketing & Communications department know about something that needs to be updated on the website.
Supervisors can use this service to request special permissions within ctcLink for their employees
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Assistance troubleshooting general issues related to Microsoft Office apps
Requests for password resets and other general issues if you are not a WWCC employee or student
Requests for a new Microsoft Teams or edits to a current Team can be made here.
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Service for hardware issues in the classroom or general classroom support
Service requests for Zoom phones or headset requests for Zoom phones
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
Help with queries, ctcLink functional processes, ctcLInk reference center links, configuration, etc.
Service request regarding mimecast issues can be requested through this form
Request access to Adobe products such as Acrobat Pro, Photoshop, and others
Used to request new IT equipment such as desktops, laptops and monitors
Service used to provide feedback, designing courses and modules within Canvas
Service used to request office PC set up for a new employee or needing to move office spaces
Mac OS support or needing temporary admin credentials on your Mac device
Service used to request assistance if there are network connectivity issues