Popular Services
Issues related to workstations and peripheral devices can be reported here
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
General software questions or software support for software not listed under this category
Use this form to let the Marketing & Communications department know about something that needs to be updated on the website.
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Supervisors can use this service to request special permissions within ctcLink for their employees
Requests for password resets and other general issues if you are not a WWCC employee or student
Assistance troubleshooting general issues related to Microsoft Office apps
Service for hardware issues in the classroom or general classroom support
Service requests for Zoom phones or headset requests for Zoom phones
Service form available for requesting issues or access to Smartsheet
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Service used to request office PC set up for a new employee or needing to move office spaces
Requests for a new Microsoft Teams or edits to a current Team can be made here.
Service request regarding mimecast issues can be requested through this form
Mac OS support or needing temporary admin credentials on your Mac device
Support or issues with technology in conference rooms
Service used to request assistance if there are network connectivity issues
Any 2-factor authentications issues or access to a USB security keys can be requested here
Service form to purchase or evaluate any hardware or software needed in classrooms
This service is to be used with Scheduled Tickets feature in TDNext
Service used to provide feedback, designing courses and modules within Canvas