Search38 Results

Start typing to lookup. Use the UP and DOWN arrow keys to review results. Press ENTER to select. Press BACKSPACE to remove a selection.
    Lookup Category Clear Category
    Services or Offerings?
    Account Activation / non WWCC Employees
    1. Services
    2. Account Activation/Password Resets, Other
    Requests for password resets and other general issues if you are not a WWCC employee or student
    Cellphone Support
    1. Services
    2. Classrooms, Conferencing, and Phones
    Service form to report issues with a company phone or when needing to request a new company cellphone
    Classroom Support
    1. Services
    2. Classrooms, Conferencing, and Phones
    Service for hardware issues in the classroom or general classroom support
    Conference Room Support
    1. Services
    2. Classrooms, Conferencing, and Phones
    Support or issues with technology in conference rooms
    ctcLink - Additional Permissions Request
    1. Services
    2. Security and Permissions
    Supervisors can use this service to request special permissions within ctcLink for their employees
    General Canvas Support
    1. Services
    2. Canvas Support
    Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
    General Desktop Support
    1. Services
    2. Computer, Devices, and Printing Support
    Issues related to workstations and peripheral devices can be reported here
    General IT Security Support
    1. Services
    2. Security and Permissions
    Service request for general security requests
    General IT Software Support
    1. Services
    2. Software and Applications
    General software questions or software support for software not listed under this category
    General Support for Microsoft Office Apps
    1. Services
    2. Microsoft O365 Support
    Assistance troubleshooting general issues related to Microsoft Office apps
    IT - Maintenance
    1. Services
    2. Information Technology
    This service is to be used with Scheduled Tickets feature in TDNext
    Microsoft Teams Support
    1. Services
    2. Microsoft O365 Support
    Requests for a new Microsoft Teams or edits to a current Team can be made here.
    New Office/Office Move Request
    1. Services
    2. Computer, Devices, and Printing Support
    Service used to request office PC set up for a new employee or needing to move office spaces
    Outlook Troubleshooting
    1. Services
    2. Microsoft O365 Support
    Issues related to Microsoft Outlook
    Printer Troubleshooting
    1. Services
    2. Computer, Devices, and Printing Support
    Printer troubleshooting such as missing drivers or other printer related issues can be requested here