Service Catalog

Categories (11)

Account Activation/Password Resets, Other

ctcLink/NetID account activation, password resets, and general questions

Canvas Support

Canvas related issues, services available to students and faculty

Classrooms, Conferencing, and Phones

Services Related to Video Conferencing, Phones and Voicemail

Computer, Devices, and Printing Support

Desktop, Printing, Peripherals, and Office Move Support

Facilities Work Order

Heating/Cooling, Plumbing, Lighting, and other requests

Library Services

Library reference and research support

Microsoft O365 Support

Services Related to Email, Teams, Calendar and other Microsoft applications

Security and Permissions

Services Related to Security, ctcLink and NetID Account Permissions, Network Drive Access, Remote Desktop

Software and Applications

Services Related to Software and Applications

Website Updates

Let our Marketing & Communications dept. know about updates needed on our website

Wi-Fi and Network

Services Related to Wi-Fi and Network