My Recently Visited Services
Requests for password resets and other general issues if you are not a WWCC employee or student
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Report issues with security feeds or access to security feeds
General software questions or software support for software not listed under this category
Issues related to workstations and peripheral devices can be reported here
Service for hardware issues in the classroom or general classroom support
Assistance troubleshooting general issues related to Microsoft Office apps
Service requests for Zoom phones or headset requests for Zoom phones
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
Service form available for requesting issues or access to Smartsheet
General questions or issues related to Zoom app
Service request regarding mimecast issues can be requested through this form
Staff who need to work remote may request access to VPN/Remote Desktop or other resources
Mac OS support or needing temporary admin credentials on your Mac device
ZScaler is an zero trust network security product that WWCC is utilizing to better protect against the ever evolving cybersecurity landscape
Heating/Cooling, Plumbing, Lighting, and other requests
Any 2-factor authentications issues or access to a USB security keys can be requested here
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Use this form to let the Marketing & Communications department know about something that needs to be updated on the website.
Supervisors can use this service to request special permissions within ctcLink for their employees
Used to request new IT equipment such as desktops, laptops and monitors