My Recently Visited Services
Staff who need to work remote may request access to VPN/Remote Desktop or other resources
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Heating/Cooling, Plumbing, Lighting, and other requests
Service requests for Zoom phones or headset requests for Zoom phones
Service used to request office PC set up for a new employee or needing to move office spaces
Issues related to workstations and peripheral devices can be reported here
ZScaler is an zero trust network security product that WWCC is utilizing to better protect against the ever evolving cybersecurity landscape
Assistance troubleshooting general issues related to Microsoft Office apps
Requests for password resets and other general issues if you are not a WWCC employee or student
Service request regarding mimecast issues can be requested through this form
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Request access to Adobe products such as Acrobat Pro, Photoshop, and others
Any 2-factor authentications issues or access to a USB security keys can be requested here
Service form available for requesting issues or access to Smartsheet
Information on how to report potential phishing emails
Mac OS support or needing temporary admin credentials on your Mac device
Use this form to let the Marketing & Communications department know about something that needs to be updated on the website.
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
Used to request new IT equipment such as desktops, laptops and monitors
Service used to provide feedback, designing courses and modules within Canvas
General software questions or software support for software not listed under this category