My Recently Visited Services
Requests for password resets and other general issues if you are not a WWCC employee or student
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
Departments using Chromebox devices may request support here
Assistance troubleshooting general issues related to Microsoft Office apps
Help with queries, ctcLink functional processes, ctcLInk reference center links, configuration, etc.
Heating/Cooling, Plumbing, Lighting, and other requests
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
For use to request new office set up or office move
Issues related to workstations and peripheral devices can be reported here
Mac OS support or needing temporary admin credentials on your Mac device
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Request approval of an iPhone or iPad app to be added to the Self-Service portal
Report issues with security feeds or access to security feeds
Staff who need to work remote may request access to VPN/Remote Desktop or other resources
ZScaler is an zero trust network security product that WWCC is utilizing to better protect against the ever evolving cybersecurity landscape
Service request to ask permissions to access emails or files from another WWCC user
Information on how to report potential phishing emails
Service used to provide feedback, designing courses and modules within Canvas
Service form available for requesting issues or access to Smartsheet
Request form to seek permissions to access department drives or files folder/files within those network drives
Supervisors can use this service to request special permissions within ctcLink for their employees
Service for hardware issues in the classroom or general classroom support