My Recently Visited Services
Issues related to workstations and peripheral devices can be reported here
Any 2-factor authentications issues or access to a USB security keys can be requested here
Service used to provide feedback, designing courses and modules within Canvas
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Request form to seek permissions to access department drives or files folder/files within those network drives
Report issues with security feeds or access to security feeds
ZScaler is an zero trust network security product that WWCC is utilizing to better protect against the ever evolving cybersecurity landscape
Service request to ask permissions to access emails or files from another WWCC user
Service form available for requesting issues or access to Smartsheet
Departments using Chromebox devices may request support here
General questions or issues related to Zoom app
Supervisors can use this service to request special permissions within ctcLink for their employees
Request approval of an iPhone or iPad app to be added to the Self-Service portal
Support or issues with technology in conference rooms
Service request regarding mimecast issues can be requested through this form
Assistance troubleshooting general issues related to Microsoft Office apps
Requests for password resets and other general issues if you are not a WWCC employee or student
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
General software questions or software support for software not listed under this category
Heating/Cooling, Plumbing, Lighting, and other requests
Staff who need to work remote may request access to VPN/Remote Desktop or other resources
Printer troubleshooting such as missing drivers or other printer related issues can be requested here