My Recently Visited Services
Issues related to workstations and peripheral devices can be reported here
Heating/Cooling, Plumbing, Lighting, and other requests
General software questions or software support for software not listed under this category
Printer troubleshooting such as missing drivers or other printer related issues can be requested here
This service is to be used with Scheduled Tickets feature in TDNext
Requests for a new Microsoft Teams or edits to a current Team can be made here.
Supervisors can use this service to request special permissions within ctcLink for their employees
Requests for password resets and other general issues if you are not a WWCC employee or student
Used to request new IT equipment such as desktops, laptops and monitors
Canvas support with LTI tools, apps like Zoom, Panopto and others within Canvas
Any 2-factor authentications issues or access to a USB security keys can be requested here
Assistance troubleshooting general issues related to Microsoft Office apps
Help logging in, seeing your courses, submitting assignments, grading, or other general Canvas needs
Service for hardware issues in the classroom or general classroom support
Service form available for requesting issues or access to Smartsheet
Request approval of an iPhone or iPad app to be added to the Self-Service portal
Departments using Chromebox devices may request support here
Mac OS support or needing temporary admin credentials on your Mac device
ZScaler is an zero trust network security product that WWCC is utilizing to better protect against the ever evolving cybersecurity landscape
Request access to Adobe products such as Acrobat Pro, Photoshop, and others
General questions or issues related to Zoom app
Service form to report issues with a company phone or when needing to request a new company cellphone