Backing up Files Using OneDrive

Tags OneDrive

Overview 

Backing Up Files with OneDrive

Steps

1. Find and click the cloud icon in the bottom right of your screen it may be greyed out or blue

  • If the icon is greyed out it means you are not connected to OneDrive
  • If the icon is blue it means you are connected to OneDrive

Bottom right task bar

2. Click on Sign-In then you will be directed to a page that says "Set up OneDrive"

  • The email address should auto populate to your staff email account

Set Up OneDrive Pop up

3. Click on the blue Sign-In button

4. You will be prompted to a page reads "Your OneDrive folder", click next

Your OneDrive folder pop up

5. After you click next you might see a pop up that reads "A OneDrive folder already exists on this PC" 

  • If you have a known OneDrive folder click "Use the existing folder"
  • If you do not have a OneDrive folder click "Choose new folder"

Your OneDrive Folder

6.  If you do not already have an existing folder please select a new folder and a new folder will be created within OneDrive

7. If you choose "Use the existing folder" you will see three files (Documents, Pictures, Desktop)

  • You can enable which files you want to back up
  • Start the back up

8. Follow the prompts, clicking next until you reach the window that's says "Get the mobile app"

  • Click on later button
  • Open your OneDrive Folder

9. Once you're in your OneDrive folder you are now able to place files into the OneDrive folder and have them stored in OneDrive

 

Troubleshooting

1. If you are having sync issues. Please go to your OneDrive account  settings and click on the "Unlink this PC". Once the account is unlinked go ahead and re-link your account. 

2. If you encounter any issues, please reach out to our IT team. Please follow this link and submit a support ticket:

https://wwcc.teamdynamix.com/TDClient/266/Portal/Home/

 

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