ManageEngine Self Service Portal

Overview 

ManageEngine is a Self Service Portal which allows you to install vetted applications without needing admin rights.

Steps

How to find ManageEngine:

1. On your desktop there should be an icon that reads "ManageEngine Endpoint Central 11"

  • Double click on the ManageEngine Icon

ManageEngine Endpoint Central 11

2. After double clicking on the icon you should see a screen as shown below:

ManageEngine Self Service Portal Apps Tab

Install an App:

  • Click the install button under the actions section of the desired application.

Check Installation Status:

  • Look under the "remarks" section.
  • If nothing is there, scroll right to find the "Installed At" and "Last Action - status" sections.
  • "Installed At" shows when and what time the download took place.
  • "Last Action - status" indicates if the installation was successful.

Troubleshooting

  • If an app is not visible on the portal, click on the Refresh button, top-right corner to update the list of available applications.
  • If your PC does not have the ManageEngine app, please let our IT team know by submitting a support ticket or if the app is not available:https://wwcc.teamdynamix.com/TDClient/266/Portal/Home/